Frequently Asked Questions
Products
Our goal is to make eating less meat as easy as possible.
So we strive to make our products as easy to store and prepare as possible, without compromising on other qualities like taste, protein content or shelf life.
Our veggie mince mixes have a high protein content (>20 g/100 g cooked mince) and low levels of saturated fats (< 1.5 g/100 g cooked mince). Thus they are a great alternative to mince meat.
Plus, preparation and cooking of delicious burgers or veggie balls can take less than 15 minutes.
No refrigerator, boiling water or patience required. Just a glass of water, a bit of oil and a pan, oven or grill.
See here how quick & easy is to prepare and cook it!
Our versatile plant-based mince is cooked in four easy steps:
Add the entire content of a VeggoFix Mince package (200g dry mix) to a bowl and mix it with 250ml (a cup) of water. Let it hydrate over 3 minutes for a firmer mince.
Pour 1-2 tbsp of oil in a frying pan or in the mixture (when baking in the oven).
Shape the mixture into burger patties, balls, spread it on a baking tray, stir fry it, etc.
Fry at medium heat for 6-12 min or bake at 200C for 15-20 min.
Bigger shapes take longer to cook through. For best results, flip the shapes when they are golden brown.
Stir fried mince is ready to use in sauces and other dishes in 4-6 minutes.
Watch this video in which we show how easy is to cook your favorite vegetarian burger!
Oil, or any other type of fat, is not a requirement when baking VeggoFix Mince in the oven. Nor when you use a good non-stick frying pan and cooking spray.
We do recommend to add at least one teaspoon of oil in the pan to prevent the mixture from sticking to the pan and to enhance the flavor and texture a bit.
For best results add a neutral tasting oil, but any type of oil you prefer can be used, like extra virgin olive, sunflower oil or canola oil.
For the longest shelf life, our mixes have to be stored in the original packaging in a cool, dry place, not above room temperature (2 – 25 degrees Celsius), away from light and excessive heat or moisture.
You can keep the uncooked mixture for 2-3 days in the fridge.
Yes. In fact, this is the preferred cooking method for many people.
Add water and maybe some oil to the dry mix as usual.
Grill for 8 to 10 minutes with the lid closed.
You can quickly finish precooked burger patties (in a pan) on the barbeque over a medium heat.
Add extra oil to the mix, on the outside of the burger patties and/or the grill to prevent burning.
We do not recommend to grill VeggoFix Mince over an open flame without precooking.
You can add in anything you like in our versatile plant-based mince as long as you add less than the weight of the dry mix (for burgers, balls, sausages).
Put in a bit less water when adding wet ingredients and a bit more water when adding dry ingredients.
We recommend fresh/dry herbs and vegetables like dill, parsley, hot peppers, red beets, spinach, onions, celery, mushrooms, carrots, zucchini, and so on, grated or finely chopped.
Soy sauce, peanut butter, (vegan) cheese, crushed peanuts or almonds, seeds (e.g. flax, mustard, cumin), grated potatoes, cooked rice or chickpeas, can work well too.
For pasta sauces, burritos, quesadillas, stews, stuffed peppers, moussaka, lasagna and so on, you can add whatever you want and in whatever quantities you want.
You can be inspired by some of our recipes: mint & ginger veggie balls, beet ‘bloody’ burgers, kofta kebab, green onion & curry burger, ‘meaty’ rice fritters.
For more recipes visit our Cook with us section and follow us on Instagram and Youtube.
VeggoFix Mince is less processed than most whole grain bread.
Additionally, VeggoFix Mince has a low amount of calories and is very filling thanks to its balanced nutrient profile which you can find here.
You can find the ingredients list for all our products in the Shop section.
VEGGOFIX MINCE mixes have a balanced nutrient profile: not so many calories, good amounts of beneficial nutrients such as plant protein and fiber, and almost no saturated fat.
Our products do not contain any GMOs (genetically modified organisms), artificial colors, dangerous flavor enhancers, preservatives or sweeteners.
A small amount of maltodextrin mimics fat very well without adding a lot of calories, fat oxidation or increasing the total Glycemic Index.
This way, you are free to add as much or as little of any fat you like.
Shipping and Payment
Since July 2024 you have 50% discount on delivery price every time you order!
Discounted shipping costs start at 3.5 Euro for European countries, but mostly varies between 5 Euros to 18 Euros. See here prices by country.
For each country there is available free delivery based on minimum order.
For the first order you will get free delivery if the shopping cart value is over 50 Euros!
Currently our products are sold via our Shop and delivered to the following European countries:
- Austria
- Bulgaria, Belgium
- Croatia, Cyprus, Czech Republic
- Denmark
- Estonia
- Finland, France
- Germany, Greece
- Hungary
- Iceland, Ireland, Italy
- Latvia, Liechtenstein, Lithuania, Luxembourg
- Malta, Monaco
- Netherlands, Norway
- Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland
- United Kingdom.
Our shipping address is in Romania.
For deliveries to addresses in Romania please see www.veggofix.ro.
If your country is not listed above please send an inquiry to contact@veggofix.com.
Our products are delivered from a plant-based products warehouse in Romania.
Therefore shipping times can vary from 2 up to 10 business days from the moment your order was verified and confirmed by us. See here delivery times by country.
The order processing can take up to 24 h. Please check the accuracy of the delivery address and contact data for a smooth delivery process.
Your order status will be sent to the e-mail you provided.
You can pay for your order on our website with CREDIT CARD and by BANK TRANSFER.
If you prefer to order by e-mail (at contact@veggofix.com), payments cand be done by bank transfer or payment links (credit card).
Are you missing your favorite payment method? Let us know via e-mail.
You can pay online with your personal or company card, in full safety conditions.
Cards accepted for payment are those issued under the logos VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have code CVV2/CVC2.
No additional commission is charged for online payments.
Regardless of the currency you have in your account, payments are made in EURO at the exchange rate of your bank.
Card data processing is done exclusively on Plati.Online servers. The payment process is carried out by entering the card data on the secure payment page, followed by the bank authorization of the transaction through the 3D Secure system.
The safety of your information is guaranteed by the fact that Plati.Online does not store the confidential data of your card, but sends them encrypted over a secure connection to the processing bank. This way, your information is safe.
Check here the data processed by Plati.Online: GDPR – Informare privind prelucrarea datelor cu caracter personal | Plati.Online
The payment will appear on your account statement with the name VEGGOFIX.
You can cancel your paid but not yet processed order (usually it takes us to 24 h for us to process an order) by sending an e-mail to contact@veggofix.com.
After us confirming your request, the amount (products price and delivery price) will be available in your account in 1-30 days, depending on the bank issuing the card.
Read more about our Return and Refund policy.
You have the right to return products purchased on www.veggofix.com in the following situations:
- the parcel has severe damage that affects the integrity of the product(s);
- the products were delivered / invoiced incorrectly;
- the products do not correspond to the description on the website.
You have to notify us by e-mail at contact@veggofix.com withing 14 days of receiving the product(s). Otherwise the right to return & refund will no longer be available.
After the order cancellation and return was accepted by us (you will be informed via e-mail), you have to return the product(s) within 14 days.
The product (s) has/have to be send to us in the same conditions in which they were delivered to you (not opened, not damaged, not contaminated, not kept in extreme heat or moisture, etc) and accompanied by shipping documents and a return form.
More details about the conditions of return here.
You will be reimbursed the cost of the products and the delivery.
You will be reimbursed within 14 days of receiving the products from you on your credit card or in your bank account (depending on the payment method used for the purchase).
Read more about our Return and Refund policy.
Companies can order directly from our Shop and pay with credit card or by bank transfer.
If your order is larger than 30 kg please send an email to contact@veggofix.com.
